Privacy Policy
Last updated: 1 January 2025
1. Introduction
Hussain Latitude Pty Ltd. (ABN 98 703 400 944) of Melbourne VIC, Australia (“we”, “us”, “our”) is committed to protecting the privacy of personal information we hold about individuals. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs).
By using our website at https://hussainlatitude.online or engaging our professional business and consulting services, you agree to the practices described in this Privacy Policy.
2. The Australian Privacy Principles
The APPs govern the way organisations collect, store, use and disclose personal information, and provide individuals with rights of access and correction. We handle all personal information in accordance with these principles, including:
- APP 1 – open and transparent management of personal information (this policy);
- APP 2 – anonymity and pseudonymity where practicable;
- APP 3 – collection of solicited personal information;
- APP 4 – dealing with unsolicited personal information;
- APP 5 – notification of the collection of personal information;
- APP 6 – use or disclosure of personal information;
- APP 7 – direct marketing;
- APP 8 – cross-border disclosure of personal information;
- APP 9 – adoption, use or disclosure of government related identifiers;
- APP 10 – quality of personal information;
- APP 11 – security of personal information;
- APP 12 – access to personal information; and
- APP 13 – correction of personal information.
3. Personal Information We Collect
The types of personal information we may collect include:
- your name, email address and, where relevant, your business name and position;
- details of your enquiries, requests for quotes and instructions;
- information necessary to deliver our professional business and consulting services;
- records of correspondence between you and us; and
- website usage data such as pages visited, referring pages, browser type and general location derived from IP address.
We only collect personal information that is reasonably necessary for one or more of our functions or activities.
4. How We Collect Personal Information
We collect personal information:
- directly from you, when you submit an enquiry, request a quote, or contact us by email;
- automatically, when you browse our website (through cookies and similar technologies); and
- from third parties where you have consented, or where otherwise permitted by law.
Where reasonable and practicable, we collect personal information directly from you. If we receive information we did not solicit and it is not reasonably necessary for our functions, we will deal with it in accordance with APP 4.
5. Purposes for Which We Use Personal Information
We collect, hold, use and disclose personal information to:
- respond to your enquiries and requests for quotes;
- provide, manage and improve our professional business and consulting services;
- communicate with you about our services;
- conduct direct marketing with your consent, where permitted by APP 7;
- meet our legal, accounting, taxation and regulatory obligations; and
- maintain business records and protect the security of our website and systems.
6. Anonymity and Pseudonymity
Where it is lawful and practicable, you have the option of dealing with us anonymously or using a pseudonym. For example, you may browse most of our website without providing personal information. However, if you request a quote or engage our services, we generally need certain identifying details to respond effectively.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, measure website performance and analyse traffic patterns. Cookies are small files stored on your device. Most browsers allow you to refuse cookies or delete them through your browser settings; doing so may affect some functionality of the website. Aggregated analytics data is used only to improve the website and our services.
8. Disclosure of Personal Information
We do not sell or rent personal information. We may disclose personal information to:
- our professional advisers, including accountants, auditors and legal counsel;
- service providers who host our website, process payments or support our business systems, under confidentiality obligations;
- government agencies, regulators or law enforcement bodies where required or authorised by law; and
- any other person with your consent, or where otherwise permitted under the APPs.
Some of our service providers may be located outside Australia or store data on servers located overseas. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles the information consistently with the APPs.
9. Quality of Personal Information
We take reasonable steps to ensure that the personal information we collect, use and disclose is accurate, up to date, complete and relevant. If you believe the information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us so we can correct it.
10. Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include appropriate technical safeguards, access restrictions and secure storage practices. When personal information is no longer required, and we are not required to retain it by law, we take reasonable steps to destroy or de-identify it.
11. Access to Your Personal Information
Under APP 12, you may request access to the personal information we hold about you. We will respond to your request within a reasonable period. We may need to verify your identity before granting access. There are circumstances under the Privacy Act in which we may decline a request; if so, we will explain the reason and, where relevant, how you may seek review of the decision.
12. Direct Marketing
We will only send you direct marketing material where we have your consent or where permitted by law, and in every such message we will provide a simple means for you to opt out. You may opt out of receiving marketing communications from us at any time by emailing ceo@hussainlatitude.online.
13. Complaints and Enquiries
If you have any questions about this Privacy Policy, or you believe we have breached the Australian Privacy Principles or the Privacy Act, please contact us:
- by email: ceo@hussainlatitude.online
We take privacy complaints seriously and will acknowledge and investigate your complaint promptly, responding to you within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via its website at www.oaic.gov.au.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or the law. The current version will always be published on this page, and the “last updated” date above will be revised accordingly. We encourage you to review this page periodically.
15. Contact Details
Any questions, requests or complaints regarding privacy may be directed to:
Hussain Latitude Pty Ltd.
ABN 98 703 400 944
Melbourne VIC, Australia
Email: ceo@hussainlatitude.online
Website: https://hussainlatitude.online